FAQ

1. Are the lampshades rechargeable?
Yes, all of our lampshades come with a built-in rechargeable lighting system. No need for wires or batteries—just charge and enjoy!

2. Can I customize the lampshade design?
Absolutely! We offer full customization, including size, shape, fabric, and finish. Once you place your order, our team will reach out to confirm your preferences.

3. How long does the battery last?
Depending on the brightness level, the battery typically lasts between 8 to 12 hours on a full charge.

4. How long will it take to receive my order?
As each lampshade is custom-made, please allow 7–14 business days for production and shipping. We’ll keep you updated every step of the way.

5. Do you ship internationally?
Yes, we offer worldwide shipping. Shipping costs and times vary based on destination.

6. What is your return policy?
Because our lampshades are customized, we only accept returns for defective or damaged items. Please contact us within 3 days of receiving your order if there’s an issue.

7. How do I care for my lampshade?
Use a soft cloth for dusting and avoid direct exposure to moisture. For fabric shades, spot clean gently with mild soap if needed.